I saw this on a flight back in January this year (2010). It struck me as so broken that a photo was warranted. Two days ago I stumbled upon Seth Godin's "This Is Broken" video from TED, http://on.ted.com/8YqB that didn't quite start it all, but certainly brought it to the forefront for most (as usual with Seth).
Sometimes I wish Seth would re-activate http://thisisbroken.com. The Flickr photo pool is ok, but just not as good.